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UNIVERSITY OF MISSISSIPPI SCHOOLS AND COLLEGES


The Schools of Nursing and Pharmacy operate on both the Oxford and Jackson campuses. The Schools of Dentistry, Health Related Professionals and Medicine, and the Health Sciences Graduate School, are based in Jackson only. (Additional healthcare programs are available through the School of Applied Sciences on the Oxford campus.) Other than these exceptions, the schools above are on the Oxford campus.
student studying

Remote Learning

Last updated 05:30 PM, March 30, 2020

Even if you haven't taken an online class before, you are probably already familiar with some of the concepts involved. Blackboard is already used in most classes as a place to find assignments, take quizzes, etc. Zoom is a video conferencing service, allowing many people to interact in a virtual classroom. Some instructors may choose to use additional or different services in their classes, but these are the most common.

Computer Recommendations

Hardware

The computer you'll be using for online classes should have a camera, microphone, speakers or headphones, and an Internet connection. If you are looking to purchase a new computer, review the Helpdesk's computer recommendations.

Network

In addition to having a capable computer, you'll also need a capable connection to the Internet. Video conferencing requires more download bandwidth (to watch video) and upload bandwidth (to use your camera) than just regular surfing the web. Test your bandwidth to see how well it performs.

We recommend a download bandwidth of at least 1.5 Mbps (megabits per second) and an upload bandwidth of around 600 kbps. Anything below those numbers may result in video lagging.

Options

In case of slow or limited internet capacity or bandwidth, turning off video, when possible, will improve performance of online audio connectivity.

Assuming your Internet service plan offers the necessary bandwidth, but you're just not getting the connection speeds they promise, there are a few things you can try. If you are on Wi-fi, try moving to a location closer to the router. If that doesn't help, consider connecting directly to the router with an ethernet cable. A wired connection should provide your peak network speed.

If you are using a mobile device for video conferencing, avoid using cellular data unless you have an unlimited data plan. Going over your data plan can get expensive. Several national cellular carriers are offering expanded data plans in response to the COVID-19 outbreak.

Blackboard

Proctorio

Proctorio is an AI remote solution for proctored testing. The way it works is by using your webcam and microphone to monitor you while taking an online test. Proctoria requires the Google Chrome web browser and is installed as a browser extension. Follow these instructions for installing and using Proctorio (PDF). There is also a Proctorio FAQ for Students if you have additional questions.

Live help sessions for students using Proctorio are available on Tuesdays, Wednesdays, Thursdays, and Fridays at 10:00 a.m. and at 2:00 p.m.

Blackboard

Zoom

You don't need a Zoom account to attend class meetings. But you will need to have the software installed, preferably before your first class.

Download Zoom: Zoom Client for Computers | iPhone App | Android App

Join a Zoom Meeting

Participants do not need to sign up for a Zoom account to join a meeting. Just click the link and you're in!

Participants may use any device (computer/laptop/tablet/phone) to Join a Zoom Meeting as long as they have internet access and a working microphone, speaker/headphones, and camera.

In case of slow or limited internet capacity or bandwidth, turning off video, when possible, will improve performance of online audio connectivity.

Video Conferencing Etiquette

  • Be aware of your audio and video settings. We recommend that you mute and turn off your video during class, unless instructed otherwise.
  • Eliminate distractions by closing unneeded browser windows and other programs which can take your focus away from the instructor. Set your phone to "Do Not Disturb" for the duration of the class.
  • If you must turn on your video, ensure that you are dressed appropriately, and that you have a clean background behind you.
  • The chat window is a good tool for contributing information in a way that doesn't interfere with the main presentation. Avoid private chats with other participants.
  • Please always be respectful to other Zoom participants as we master the technology.

That's it! Meet happy!

Guides and Videos

Explor Zoom's own Zoom Help Center where you can find answers to most all aspects of using Zoom.

Check out the One Minute Videos on how to Join a Meeting, as well as an Overview Article with customized instructions based on the device the participant will use to join.

Here are the steps:

  1. Click the Zoom link.
  2. You may be prompted to download and run Zoom. A zoomusLauncher.zip file will download. Simply click on the file and you can install the launcher.
  3. If the host hasn't yet started the meeting, you'll see a message stating, "Please wait for the host to start this meeting."
  4. Once the host starts the meeting, the Zoom window will appear.
  5. You can Join with Computer Audio and connect your Video.