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UNIVERSITY OF MISSISSIPPI SCHOOLS AND COLLEGES


The Schools of Nursing and Pharmacy operate on both the Oxford and Jackson campuses. The Schools of Dentistry, Health Related Professionals and Medicine, and the Health Sciences Graduate School, are based in Jackson only. (Additional healthcare programs are available through the School of Applied Sciences on the Oxford campus.) Other than these exceptions, the schools above are on the Oxford campus.
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Get Support

Last updated 10:39 AM, July 01, 2020

This is a difficult and uncertain time for all of us. But keep this in mind: We are one community. We are in this together. We want to help you succeed!

Listed here are some of the support services available to keep us connected, help maintain community and well-being, and continue to learn and grow with current social distancing measures. Each of these services are making special efforts to provide the assistance you need while ensuring your health and safety.

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Financial Support

The University of Mississippi has received $8.32 million dollars from the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide to eligible students to help cover expenses related to the disruption of campus operations affecting their educational success due to the novel coronavirus (COVID-19). The following is a list of eligible expenses under a student's cost of attendance that can be considered for grant assistance:

  • Food
  • Housing
  • Course materials
  • Technology-related expenses
  • Health care
  • Childcare
  • Travel

For students to receive these federal funds, the completion of a FAFSA (Free Application for Federal Student Aid) is needed in order to confirm basic student eligibility. If a student has not completed a FAFSA, he/she should complete a FAFSA form immediately. In keeping with federal guidance, the University of Mississippi will prioritize students with the greatest financial need.

The university also is providing emergency financial student support through the Rebel Relief Fund and the AccessLex Law Student Emergency Relief Fund.

To apply for financial aid assistance related to COVID-19, University of Mississippi students should complete the CARES application form. The brief application form requests contact information, enrollment status, the reason for the need for financial aid assistance, and the amount of funding requested for food, housing, course materials, technology-related expenses, health care, childcare and travel.

The university has established this process for assistance through the CARES Act, Rebel Relief Fund, and the AccessLex Law Student Emergency Relief Fund, and students only need to complete this one application form to apply for assistance. If you have questions related to the financial aid assistance, please email umcares@olemiss.edu.

Technical Support

IT Helpdesk

It's likely that the biggest difficulties faced by students adapting to online classes will be technical ones. The IT Helpdesk is staffed during regular hours (7:30 - 5:00, Monday - Friday) so that they may answer your questions and assist you with any technical problems. Because of the anticipated increase in call volume, it may be to your advantage to email helpdesk@olemiss.edu rather than phone in order to avoid busy signals.

Go! List of Applications

IT maintains a list of links to the most commonly used applications and services on the Go! Applications website.

Wi-fi Hotspots Around Mississippi

Many organizations are making their wireless networks accessible for online learning at this time. Our colleagues at the Mississippi University for Women have assembled this map of available networks in Mississippi. If you choose to use a public wireless network, on this map or otherwise, please stay aware of your surroundings and maintain adequate separation from other people at all times, for instance by connecting from inside a locked car.

Free Wi-fi Locations Around the Country

Campus Technology has compiled and continues to maintain a list of companies that are providing either free Wi-fi services to students or by setting up Wi-fi hot spots where students can go to access free Wi-fi.

Health and Interpersonal Support

Health Center

The Student Health Center is open for regular hours, but they are not seeing walk-in clients. Call 662-915-7274 to make an appointment.

Counseling Center

The Counseling Center continues to treat students within our scope of practice to provide mental health services. Please visit the Counseling Center website and the UCC’s social media sites (Facebook, Instagram, Twitter) for updated information mental health services.

Food Bank

To promote social distancing and the health and safety of our community, the Ole Miss Food Bank will move to Grab-N-Go bags exclusively, starting Wednesday, March 18th. These bags will be available anytime outside the food bank entrance. They will be restocked M-F as our stock allows. Due to current high demand, we may have a limited variety of items, but will restock as able.

UMatter - Support for Every Student

UMatter finds resources and information on caring for yourself and your peers. You may review the UMatter Resource List online. If you or someone you know is suffering distress, contact us for help at umatter@olemiss.edu.

Center for Inclusion and Cross Cultural Engagement (CICCE)

The Center for Inclusion and Cross Cultural Engagement staff is working diligently to adapt our services to the dynamic needs of students. The CICCE has also made extensive changes to our calendar in our efforts to prioritize the health and safety of our students, staff, faculty, and community partners. Please feel free to contact us anytime at inclusion@olemiss.edu, and follow us on Twitter @UMInclusion and Facebook @UMInclusion for the latest updates.

Just Needing a Break?

During these stressful days, be sure to take some time to relax. If weather permits, take a walk outdoors and get some fresh air. If you want some interesting and educational diversions online, try the list of virtual engagement and activities compiled by Student Union leadership.

Academic Support

Academic Support Programs

Academic Success Workshops will be available online. Their upcoming video entitled "Success in an Online Course" should be available March 23.

Advising Services

All student advising will continue using alternate forms of communication. School advisors will be available for students not served by CSSFYE or Academic Support Programs. The following are school specific instructions:

Center for Student Success and First-Year Experience (CSSFYE)

All FRESHMAN STUDIES (undeclared) students (up to 45 hours) and all first-year FRESHMEN within the following: Schools of Business Administration, Applied Sciences, Accountancy, Engineering, and the following majors within the College of Liberal Arts: Biology, Chemistry, Biochemistry, Forensic Chemistry, Economics, English, Math, Modern Languages, Political Science, Psychology, Public Policy Leadership, Sociology, Anthropology, and Southern Studies

FASTrack Learning Community

Our FASTrack team of staff and faculty are energetically working to engage our students in a remote learning community. Our priority is helping you navigate the many challenges you may encounter as the University transitions into virtual community & classroom spaces. Please check your go.olemiss.edu email daily, and visit our website for FASTrack announcements and updates.

FASTrack Students needing Academic Advising support may access the Academic Advising calendar. Please indicate if you want to do virtual or email advising under “Special Instructions” when booking your appointment.

FASTrack Students needing Academic Mentor support can reach out to their professional staff Mentor via email. See FASTrack email addresses for a complete list

General questions can also be directed to our FASTrack office email, fastrack@olemiss.edu.

FedEx Center

While the FedEx Student-Athlete Success Center building will be restricted to visitors temporarily as communicated with appropriate signage, the FedEx SASC Staff will telecommute during this time and are available via phone/text/email; staff facilitate advising sessions, conduct and monitor academic support and virtual tutoring sessions through Zoom, Facetime, GoBoard and other appropriate programs and also provide career counseling and other appropriate student-athlete development need based programs. Staff has also ensured that all student-athletes have access to a working laptop (loaner as needed), reliable Wi-Fi access (loaner Hot Spot as needed) and Microsoft Office for their academic assignments.

Intensive English Program

International students who need additional English language support while classes are being taught online should visit the Intensive English Program website. The Intensive English Program will host virtual Learning Center hours for drop-in appointments as well. For more information, please contact iep@olemiss.edu.

Library

The University of Mississippi Libraries encourage students to use their online services, which can be found on their home page. The libraries' physical location will be closed until further notice after 4:00 p.m. April 3. They are maintaining a page on their site reflecting changes their hours and policies during this time.

Math Tutoring

Due to the closing of the physical campus for the remainder of the semester and all courses being shifted to remote instruction, the tutoring services offered by the Math Department have been adapted to a remote method of delivery as well.

Student Disability Services

The transition to remote learning can introduce additional complications to students having disabilities. If you are having difficulty participating in one or more of your classes due to a disability, we encourage you to reach out to Student Disability Services for assistance. Their staff will work with your instructor to find ways to accommodate your disability so that you may continue to participate.

Supplemental Instructions (CETL)

Students who are enrolled in SI-supported courses for Spring 2020 will have the opportunity to participate in SI remotely. SI Sessions will be conducted synchronously via Zoom following the established Spring 2020 SI Schedule. Students can access Zoom links to SI Sessions beginning Monday, March 23.

SI-supported Courses, Spring 2020:

  • Biology
    • BISC 102
    • BISC 162
    • BISC 207
    • BISC 210
    • BISC 336
  • Chemistry
    • CHEM 101
    • CHEM 105 (Wiginton, Rowland)
    • CHEM 106 (Wadkins, Scott, Ritchie, Fortenberry)
    • CHEM 221 (Rowland)
    • CHEM 222 (Watkins, Rowland)
    • CHEM 473
  • Mathematics
    • MATH 121
    • MATH 261
  • Physics
    • PHYS 213
    • PHYS 214
  • Psychology
    • PSY 201 (Matthew)
  • Spanish
    • SPAN 111
    • SPAN 112

Writing Centers

The University Writing Centers are prepared to continue meeting the needs of our students through our online services.

  • Live Chat appointments are ideal for getting immediate feedback and answers to your questions. You and your consultant will be able to type messages, share drafts of your writing projects, and make changes in real time. This type of appointment requires a consistent internet connection for the length of the appointment. Live chat appointments are best when conducted with a personal computer or laptop rather than a mobile device.
  • Correspondence appointments are asynchronous and ideal for getting feedback and answers to questions from a writing consultant over a longer period of time. You provide your draft along with information/requirements for a writing assignment prior to the reserved appointment time. About an hour after the reservation time, you will receive an email notification that your feedback has been uploaded. These appointments can be completed without a consistent internet connection. You can upload your paper from any Wi-Fi connection and return to our scheduler at a later time to download your written feedback.

Please visit the Writing Centers website for more information and step by step instructions for reserving an appointment.

The Graduate Writing Center (GWC) has customized services for graduate students and will offer online consultations, beginning Monday, 3/23. The GWC has synchronous live-chat appointments available six days a week. Please visit the Graduate Writing Center website to register with and access their online appointment schedule. Direct any questions by email to gwc@olemiss.edu.