Make sure you have completed HR Form 19from the Human Resources website and that it has been submitted by your department to Human Resources. (see the further education policy below)
If you are seeking federal aid, you will need to complete the FAFSA. Remember, you must be degree-seeking and enrolled in six hours as an undergraduate (5 hours as a graduate) to receive federal student loans.
Finally, make sure you have Checked Your Status and accepted your awards online.