Analytical Chemistry Service Core
The Analytical Chemistry Service (ACS) Core supports various activities including extraction, purification and analysis of natural products. The ACS Core also provides analytical instrument validation, calibration and performance verification support for chromatography instruments.Additionally, the ASC Core assists with the repair of analytical instruments, such as chromatography systems, pumps, centrifuges, and related laboratory equipment, that are out of warranty and/or not on service contracts. The Core operates on a cost-recovery basis, ensuring sustainable access to essential technical expertise and equipment support for the research community.
Welcome to the Analytical Chemistry Service Core
Please note the following important guidelines regarding our service:
Service Queue
All service requests are handled on a first-come, first-served basis.
Cost Recovery Model
ACSC operates on a cost recovery basis. For Fiscal Year 2026, the personnel reimbursement rate is $39/hour, billed in 15-minute increments. Please note that rates are subject to revision.
Assessment & Estimates
After an initial visit to assess the issue, ACSC personnel will provide an estimate for the repair—if it is determined that the service can be completed in-house. Final invoices will reflect the actual time spent on the service.
- ACSC will only evaluate service requests for instruments that are out of warranty/service contracts. This will have to be verified by the principal investigator generating the service request.
Parts Procurement
The service requester is responsible for purchasing any replacement parts required for repair or preventive maintenance. ACSC personnel will obtain quotes for the necessary parts and share them with the requester.
Billing & Payment Policy
- Invoices for services performed in the previous month will be emailed to the investigator during the second week of each month.
- Payments are due within 30 days of the invoice date.
- If payment is not received within 30 days, new reservations will be suspended until all outstanding invoices are paid in full.