Faculty Technology Development Center (FTDC)

WHAT WE DO

The Faculty Technology Development Center provides support and training for Blackboard, Panopto, Poll Everywhere, Test Scoring, Faculty Activity Reports, and other applications that run on the university's campus-wide systems.

Email:
ftdc@olemiss.edu
Office Location:
101 Weir Hall
Phone:
662-915-7918
Office Hours
M-F, (8:00 a.m.–5:00 p.m.) | Virtual Office Hours via Zoom: M-F, (1:00 p.m.–2:00 p.m.)

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Faculty Technology Development Center (FTDC)

How the FTDC Helps Campus Members

The FTDC staff are happy to assist UM faculty, staff, and TAs with issues related to software and hardware.

We provide support and training for Blackboard, Panopto, Poll Everywhere, Test Scoring, Faculty Activity Reports, and other applications that run on the University's campus-wide systems.

How to Contact the Faculty Technology Development Center

The best way to reach us is by email.

All Blackboard or Panopto related questions should be addressed to blackboard@olemiss.edu.
Any other request for assistance can be directed to ftdc@olemiss.edu.
Additionally, you can call us at 662-915-7918 weekdays between 8:00 am and 5:00 pm.
FTDC staff are available via Zoom (M-F, 1:00-2:00 p.m. CT), with one-on-one remote support available as needed.

Virtual Office Hours

Zoom (M-F, 1-PM CT)
One-on-one Remote Support

Resources and Helpful Links from the FTDC

Can my department purchase software for me?

Your department can purchase many software packages at a reduced cost through the FTDC.
Learn more about departmental software purchasing
PC Teaching Lab

An 18-seat Windows PC Teaching Lab, located in Weir Hall Room 107, is available for use by UM faculty. To reserve this facility, please fill out the online reservation form or contact Penny or Amelia at 915-7918 to reserve this facility.
View PC Lab Calendar Submit Reservation Request
Does the University of Mississippi offer Zoom for students and faculty?

The University offers a licensed Zoom account to all UM employees and students. To get the licensed account, go to olemiss.zoom.us and sign in with your WebID and password. Once you have logged in this way you will have a licensed Zoom account with the ability to host up to 300 participants for an unlimited length of time. If you have any trouble or if you have any questions, you can contact zoom@olemiss.edu.
Sign in to Zoom
Does the University of Mississippi offer storage through Box?

Yes, the university offers storage through Box. Box.com is a secure, online file sharing and storage service. Content on Box can be accessed from your computer and through iPad, iPhone and Android devices via the Box app. Box is a good resource for storing and sharing files, authoring content, and encouraging collaboration. All current UM faculty, staff, and students are provided a free Box account with 1 TB of storage space.
Open Box