Device Management
Device Management seeks to provide secure, reliable, and centrally managed devices that enable staff and students to work efficiently while protecting university data and IT resources.
Device Management partners with departments across the University of Mississippi to deliver secure, reliable, and well-managed endpoint technology. From device deployment and lifecycle management to security, compliance, and technical support, our team provides the services and solutions that help faculty and staff stay productive while ensuring a consistent technology experience across campus. Explore the services below to learn how we support the UM community.
What We Do
- Configure new computers before deployment
- Standard software installation
- User account configuration
- Security policy application
- Device enrollment
Manage Windows, macOS, and mobile devices using enterprise management platforms.
Services include:
Services include:
- Remote configuration
- Software deployment
- Operating system updates
- Security policy enforcement
- Inventory management
- Remote troubleshooting
- Device health monitoring
Install and maintain university-approved software including:
- Microsoft 365
- Adobe applications
- Specialized academic software
- Security tools
- VPN software
- Browsers
- Utilities
Maintain the security posture of university devices through:
- Antivirus deployment
- Disk encryption
- Firewall configuration
- Patch management
- Security baselines
- Compliance monitoring
- Vulnerability remediation
Manage devices from purchase through retirement.
This includes:
This includes:
- Procurement guidance
- Initial setup
- Asset tagging
- Hardware refresh planning
- Secure data wiping
- Device disposal
- Recycling
Support for:
- iPhones
- iPads
- Android devices
Including:
- Enrollment
- Email setup
- Wi-Fi configuration
- Application deployment
- Lost device actions
- Remote wipe
- Security enforcement
Platforms We Use | |
 NinjaOne | NinjaOne is a device management platform that helps IT teams maintain, support, and manage university-owned technology from a centralized system. |
| Microsoft Intune is a cloud-based platform that helps organizations manage and secure devices, applications, and provide access to university technology resources. |
FAQs
Management helps keep university devices secure, reliable, and compliant with institutional security requirements.
Security updates are deployed regularly, with critical updates prioritized as needed.
Device management tools focus on the device's configuration, security, inventory, and software. They are not used to access personal files except when authorized as part of IT support or required by university policy.
Report the loss immediately. The Device Management team can take steps such as locking the device, tracking inventory information where applicable, or remotely wiping university data, depending on the device and management capabilities.
Some software may require approval. Approved applications may be available through self-service or by request.