Office of Information Technology

WHAT WE DO

IT provides the tools and support you need for teaching, learning, research, and discovery so you can succeed at Ole Miss.

Email:
helpdesk@olemiss.edu
Office Location:
100 Weir Hall
Phone:
662-915-5222
Office Hours
8 a.m. - 5 p.m.

Administrative

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Office of Information Technology

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Academic Computing

The Academic Computing division offers front-line support to meet the technology needs of the entire University of Mississippi community.

Application Development and Integration

Application Development and Integration (ADI), within the University of Mississippi's Office of Information Technology, develops, enhances, integrates, and maintains software applications and web resources that support university-wide operations. ADI focuses on providing reliable, accessible, and effective technology solutions that connect university systems, support academic and administrative processes, and improve the digital experience for students, faculty, and staff.

Business Applications and ERP Support

Business Applications and Enterprise Systems (BAES), within the University of Mississippi's Office of Information Technology, supports the development, implementation, enhancement, and maintenance of business applications that support university operations. BAES works with campus partners to improve business processes, support enterprise systems, and provide technology solutions that promote efficient and effective administrative operations.

Classroom Technology

Classroom Technology is a team of dedicated professionals and innovators committed to enhancing the learning experience across our campus. We focus on equipping classrooms and conference rooms with the latest technology, ensuring both educators and students have the tools they need to thrive. We support, inspire, and engage the UM community by creating an environment where technology seamlessly integrates with education, fostering connection and collaboration for all who learn and teach at Ole Miss.

Mon - Fri | Varies
(662) 915-2850
umct@olemiss.edu

Faculty Technology Development Center (FTDC)

The Faculty Technology Development Center provides support and training for Blackboard, Panopto, Poll Everywhere, Test Scoring, Faculty Activity Reports, and other applications that run on the university's campus-wide systems.

101 Weir Hall
M-F, (8:00 a.m.–5:00 p.m.) | Virtual Office Hours via Zoom: M-F, (1:00 p.m.–2:00 p.m.)
662-915-7918
ftdc@olemiss.edu

IT Helpdesk

We support the core of campus life for faculty, staff, students, and parents alike. Whether you’re preparing for a lecture, tackling assignments, or simply staying connected, our team is dedicated to providing seamless tech support, ensuring your devices are ready for whatever the day brings.

100 Weir Hall
Mon - Thurs: 8 am - 8 pm; Fri: 8 am - 5 pm; Sat - Sun: 1 pm - 8 pm
662-915-5222
helpdesk@olemiss.edu

IT Security

The Office of Information Technology defines and implements university wide technology, services, and policies, which span across Network & Application Security, Identity & Access Management, and IT Governance. Additional details about the IT Security program can be found on the about us page. Please contact us with any questions or concerns.

Mississippi Center for Supercomputing Research

The Mississippi Center for Supercomputing Research (MCSR) provides high-performance computing (HPC) resources and technical expertise to support advanced research and academic projects across Mississippi’s public universities, including Alcorn State, Delta State, Jackson State, Mississippi State, Mississippi Valley State, Mississippi University for Women, and the University of Southern Mississippi.

Technical Services

Technical Services builds solution-based computing by providing the core support elements needed to formulate and deliver technology to students, faculty, and staff.

Technology Services

Technology Services oversees the IT Labs, IT Media, IT Procurement, Zoom Services, and Device Management teams. Our department leads and supports technology initiatives across campus, partnering with administrative and academic units to deliver impactful solutions and comprehensive support.

Weir Hall
Mon - Fri | Varies
(662) 915-7004

Telecommunications Center

The Telecommunications Center serves to connect students, faculty, and staff across all five University campuses to the world. We provide the community with comprehensive solutions to call, stream, chat, and collaborate. This includes wired and wireless network infrastructure, telephone services, and cable television — as well as conference calling resources and long-distance access.