Office of Information Technology
WHAT WE DO
IT provides the tools and support you need for teaching, learning, research, and discovery so you can succeed at Ole Miss.
Areas of Service
The Office of Information Technology provides assistance with the following types of services.
- New account setup
- Password reset tools
- Multi-factor authentication (MFA) setup & support
- Account recovery after lockout
- Sponsored guest accounts
- Course site access issues
- Faculty course creation support
- Student assignment upload troubleshooting
- Blackboard mobile app setup
- Projector/AV troubleshooting
- Lecture capture setup (Panopto or equivalent)
- Document camera setup
- Microphone/sound system issues
- Interactive display troubleshooting
- Students - Gmail
- Employees - Office 365 / Exchange
- Email forwarding and aliases
- Spam/junk filtering
- Shared mailbox setup
- Distribution list management
- Box
- Google Drive
- Secure file transfer services (SFTP)
- Permissions changes for shared folders
- Off-campus file access (without VPN)