Banner Frequently Asked Questions

Why is Ole Miss moving from myOleMiss to Banner?

Banner is a modern student information system built specifically for higher education. It brings registration, grades, financial aid, academic records, and advising tools together in one integrated platform. The goal is to provide a simpler, more intuitive experience for students, faculty, and staff.

Will myOleMiss and Banner systems be used at the same time?

Yes. During the transition to Banner, there will be a period where both systems are used. Experience, the new academic portal powered by Banner, will launch on March 16 to provide the campus community time to become familiar with the portal ahead of Priority Registration for Fall 2026, which begins April 13.

myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes.

Beginning with the Fall 2026 semester, Experience will become the primary academic portal.

Will Banner replace myOleMiss/SAP completely?

For academic purposes, yes. Banner will become the system of record for all student-related data and processes. SAP will be fully phased out for student functions by Fall 2026.

Workday has replaced all HR and Payroll-related functionality of myOleMiss/SAP. SAP will continue to be used for Finance-related tasks until Workday Finance goes live on July 1, 2027.

What systems are included in the Banner ecosystem?

Banner integrates with several tools that support the student lifecycle, including Slate (Admissions), Experience (Student Portal), Degree Works (Academic Progress), CRM Advise (Advising), and Insights (Reporting). Together, these tools create a more connected academic environment.

What browsers are supported?

Banner (including Experience) supports updated versions of Chrome, Firefox, and Safari. Google Chrome is recommended for the best experience.

Are Banner resources available now?

Yes, first, you can review all resources and communication on the Stay Engaged page. You can also set up an Ellucian Customer Center account to explore resources about Banner.

Will student records be migrated to Banner?

Yes, important student biographical, academic history, program declarations, and registration data are migrated directly into Banner. That said, there may be some data in myOleMiss/SAP that is not migrated.

What is Experience?  

Experience is Ole Miss’s new mobile-friendly portal for accessing student tools and academic information. It serves as the central hub for registration, grades, financial aid, advising, and personal information. 

What is the difference between Banner and Experience?  

Banner is the university’s new student information system (SIS) that manages student data and academic processes such as registration, grades, academic records, and course scheduling. 

Experience is the user-friendly portal that provides access to Banner and other academic tools. Instead of logging directly into Banner, students, faculty, and staff will use Experience to access registration, view grades, manage student information, and navigate other academic resources. 

Will myOleMiss and Experience be used at the same time? 

Yes. During the transition to the new Banner student information system, there will be a period where both myOleMiss and Experience are used. Experience, the new academic portal powered by Banner, will launch on March 16 to give the campus community time to become familiar with it ahead of Priority Registration for Fall 2026, which begins on April 13. 

myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes. Beginning with the Fall 2026 semester, Experience will become the primary academic portal. 

Will administrators still need to use myOleMiss to view student enrollment and class rosters between April 13 and the start of Fall 2026?

Yes. Through August 2026, student enrollment and class roster functionality will remain in SAP/myOleMiss. Beginning with Fall 2026 registration and beyond, these processes will transition to the Banner Student Information System and be accessed via Experience, where comparable functionality will be available. 

Will all advisors have access to all student records in Experience?

Yes. Advisors can view all students. Students officially assigned to them will appear under “My Advisees.”

How do I log in?

Go to experience.olemiss.edu and use your existing Ole Miss WebID and password. Multifactor authentication (MFA) will continue to be required. 

How do I reset my password for Experience?

Your login credentials for Experience are your current Ole Miss WebID and password. If you need to change your password, go to id.olemiss.edu and follow the instructions.

Is Experience mobile-friendly? 

Yes. Experience is fully mobile-friendly and works on smartphones and tablets. A companion app is also in development. 

Will different user types have different permissions in Experience? 

Yes. Access in Experience is determined by security roles. For example, advisors see advising tools while students see student tools. This ensures that individuals see only the tools they need. 

What’s the difference between the General and Faculty Self-Service cards?

All three of these cards in Experience are designed to let faculty and staff manage different aspects of their personal and academic information. Only faculty will have access to the faculty card. 

• General Self-Service – Personal details (address, emergency contacts, preferred name) 
• Faculty Self-Service – Academic dashboard (rosters, advising, faculty tools) 

As an advisor, how do I search for students within Experience?

Within the Faculty Self-Service card, select Counselor Student Profile under the Advising section. You can search for a specific student by Student ID, Student Email, or Student Name. Remember, you must include an "M" at the beginning of their current student ID number when searching by Student ID.

For Students, what's the difference between the General, Student, and Registration Self-Service cards?

All three of these cards in Experience are designed to let student manage different aspects of their personal and academic information.  

• General Self-Service – Personal details (address, emergency contacts, preferred name) 
• Student Self-Service – Academic dashboard (grades, profile, financial aid, degree tools) 
• Registration Self-Service – Browse and register for classes 

Students can also access registration from the Student Self-Service card, but the Registration Self-Service card is the fastest path. 

Why can I no longer access something I used to see?

Access in Banner (including Experience) is based on security roles. What you see depends on your role (student, advisor, faculty, etc.). If you believe you need access to something you cannot see, you will be able to fill out a request form to make the request. Until then, please send your request to encompass@olemiss.edu.

How do students update their preferred name?  

During the transition to Experience, students may need to update their preferred name in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026.  

To update your preferred name in Experience: 

1. Select the General Self-Service card 
2. Choose Personal Information
3. Click Edit in the top right of the Personal Details section
4. Enter your preferred name in the Preferred Name field and save your changes

Note 01: Preferred names may be used as long as they do not constitute misrepresentation or fraud. The University also reserves the right to remove any preferred name that contains inappropriate or offensive language. If a preferred name is removed, the employee’s legal name will be used by default.  

Note 02: Employee personal information and addresses may appear inaccurate or missing in Experience until the Banner implementation is closer to completion, including the Workday integration. Workday is the system of record for employee information and should be used to view or update personal details. Once the systems are fully integrated, employee information will display consistently across Workday and Banner.

How do students manage emergency contacts? 

During the transition to Experience, students may need to update their emergency contacts in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026. 

To manage emergency contacts in Experience:

1. Select the General Self-Service card 
2. Choose Personal Information
3. Click Edit in the top right of the Emergency Contact section
4. From there, either add one person at a time by following the prompts or edit/delete an existing contact

What type of emergency contact information should students put in their accounts?  

We recommend that students add 1-2 guardians as emergency contacts in Experience and check them occasionally to ensure they are up to date. Students should include an email, phone number, address, and relationship. 

Do addresses sync between Banner/Experience and Workday?  

No. Address information is not automatically synced between Banner (student system) and Workday (employee system). Student workers may need to update both systems separately. 

How do students allow guardians to view information? 

Students manage this through Proxy Management in the Student Self-Service card (within Experience).  

1. Go to Student Self-Service → My Profile → Proxy Management 
2. Select Add New to add a new proxy (guardian) 
3. Provide a passphrase (for the guardian) 
   This passphrase will be emailed to your guardian.  

Students may add multiple proxies. 

There is also a card titled Access for Guardians/Relatives that students can use to manage this process. 

Why is a student's Major inaccurate in Experience, and what should they do?

Because we are transitioning from myOleMiss to Experience, there is a delay in major changes appearing in Experience. We are aware of this issue and have a team working on resolving it as quickly as possible. For now, there is nothing for you to do.

Where do students view my grades? 

Grades will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their grades in myOleMiss (for Spring 2026 and Summer 2026 terms).  

Once we officially transition to Experience in the Fall semester, students can view grades by using the Student Self-Service card within Experience. Next, select View Grades. Be sure to select the right term!  

Where can students view their current GPA? 

A student's current GPA will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their GPA in myOleMiss (for Spring 2026 and Summer 2026 terms).  

Once we officially transition to Experience in the Fall semester, students can view their current GPA using the Student Self-Service card within Experience. Next, select Student Profile to view academic standing, overall hours, and overall GPA.  

Where do students register for Fall 2026 and Winter 2027 classes?  

Students will register using Experience through the Registration Self-Service card. 

What are the key dates for fall 2026 registration?

Priority Registration begins on Monday, April 13. Key dates include: 

• Sunday, August 23: Last day to officially cancel registration and avoid responsibility for tuition and fees 
• Monday, August 24: Classes begin 
• Friday, August 28: Last day to add courses (without instructor approval), space permitting 
• Friday, September 4: Last day to register or add courses (after August 28, instructor approval is required) 

How do students register for classes? 

The easiest path is to use the Registration Self-Service card within Experience. Students will select Register for Classes and choose their term. 

Students can also register through the Student Self-Service card by selecting Registration under Student Records. 

Why can’t I find summer 2026 classes in Experience?  

Summer 2026 information (including intersessions) will still be found in myOleMiss. Fall 2026 will be the first term fully registered in Experience. 

How do students search for classes in Experience? 

Choose Browse Classes within the Registration Self-Service card. After choosing a term, students can filter by:

• Subject 
• Course number 
• Instructor 
• Meeting days/times 
• Instructional method (online, hybrid, in person)  

Where can students see the class location? 

Students should select the course title to view course details, including location. 

How do students find information like corequisites for a specific course?

While browsing classes, additional details and requirements can be found by selecting the Class Title from the search results.

Will priority registration still depend on students completing their teacher evaluations? 

Currently, teaching evaluations in the Banner student information system do not receive priority registration. This is still under review by the Provost and Registrar teams. More details will be shared once decisions are finalized.    

How do students find their registration window? 

Registration windows are now called Time Tickets. Students can find their Time Ticket by going to the Student Self-Service card in Experience, selecting Student Profile, and then Registration Notices in the top right of their screen. 

Time Tickets can also be viewed in the Registration Self-Service card by selecting Prepare for Registration.  

What is a time ticket? 

A time ticket is a student's assigned registration start time on a particular day. Once their time ticket opens, students may register at any time until the add/drop deadline, provided they have no holds. 

Find it via the... 

• Student Self-Service card → Select Student Profile → Registration Notices  
• OR the Registration Self-Service card à Select Prepare for Registration 

When do time tickets start?

During the week of April 13, time tickets open at 8:00 a.m. and 12:00 p.m. On Wednesday, an additional time ticket slot will open at 10:00 a.m. Be sure to check your assigned time ticket in Experience.

How are priority registration time tickets assigned?

Registration order is based on total earned and attempted hours, including transfer credit. 

• Monday, April 13: Students with priority registration statuses (e.g., VA, Students with Disabilities)  
• Tuesday, April 14: Students with priority registration statuses, Graduate Students, Pharmacy Students (3rd and 4th year)  
• Wednesday, April 15: Pharmacy, Provost Scholars, Unclassified students, Seniors*  
• Thursday, April 16: Juniors*, Sophomores*  
• Friday, April 17: Freshmen* 

*Note: Once your group is assigned, your registration time within that day is based on your total number of hours, including transfer, resident earned, and current semester attempted hours. 

What is a Registration PIN? 

Registration PINs are six-digit codes provided by advisors or departments that students must enter to register. Each PIN is unique to the student and replaces advising holds used in myOleMiss. 

Will Registration PINs change each semester? 

Yes. Students will receive a new PIN each semester. Each PIN will begin with a code that identifies the academic term it belongs to. 

For this registration cycle, starting on April 13, students will receive PINs for both fall and winter terms.

How do students receive their Registration PIN? 

After meeting with their advisor, students will be sent their unique six-digit Registration PIN, typically via email. Some departments may also distribute PINs directly. 

• Law students: Must complete a Blackboard survey to receive a PIN 
• Graduate students: Only required to meet with an advisor before their first semester; PINs will be shared as they become available 

Are separate PINs assigned for intersessions? 

Yes. Intersessions will receive their own unique PINs. There are no separate PINs for different parts of a term within a semester. 

For this registration cycle, starting on April 13, students will receive PINs for both fall and winter terms.

Will advisors have access to student PINs? 

Yes. Advisors can search for any student and view assigned PINs. 

Where can I find the registration agreement?

To register for classes, you must acknowledge the Registration and Financial Agreement. It will appear in Experience as a notification.

Where do students see registration holds? 

Students should go to the Registration Self-Service card → Select Prepare for Registration → select their term. 

Students can also view holds in: 
Student Self-Service → Student Profile → holds and other registration-related information will appear in a red box labeled Registration Notices.  

There is a hold on my account. How do I resolve the hold?

You must contact the office that placed the hold on your account before you will be able to register. Holds can only be cleared by the office that issued them. Below are some common holds and the offices that own them:  

• Accounts Receivable Hold: Office of the Bursar 
• Admissions Hold: Office of Enrollment Management 
• Bursar Hold: Office of the Bursar 
• Graduate School Dean Hold: Graduate School 
• International Student Hold: Office of Global Engagement 
• Intensive English Hold: Office of Global Engagement 
• Orientation: Office of Enrollment Management 
• Registrar Hold: Office of the Registrar 
• Student Conduct Hold: Office of Conflict Resolution and Student Conduct 

A student took care of their Accounts Receivable hold, so why is it still there?

Once a student pays their outstanding balance in myOleMiss, the Accounts Receivable hold in Experience will be removed automatically, typically within 15 minutes.

After the hold is cleared, and if no other holds remain on the account, the student will be able to register once their time ticket opens.

If a student registers for a prerequisite course in Summer, will Banner recognize it for Fall registration?

Yes, Banner will sync that information, allowing the student to register for the subsequent course. Students who do not ultimately meet prerequisite requirements will be removed after grades are posted. Students with transfer prerequisites will receive appropriate overrides to allow time for processing. 

I am getting an error in Experience as I am trying to register. What should I do?

Go to this webpage that outlines common registration errors. If you do not see the information you need, contact the IT Helpdesk.

What should a student do if they are getting a prerequisite error?

If a student receives a prerequisite error and needs an override for a course, they must contact the Dean’s Office that oversees the course they would like to take. If they think the prerequisite error is a mistake, contact the IT Helpdesk.  

Example: If you are taking a summer course that will make you eligible for a course in the fall, you will need to contact the Dean’s Office that owns the fall course for an override. 

What should a student do if they have trouble registering? 

First, check for holds by going to the Registration Self-Service card and selecting Prepare for Registration. Next, make sure they have their Registration PIN, provided by their academic advisor or department. If they are still having trouble, contact the IT Helpdesk. 

Why do my classes show as pending?

To finish registering for classes, don’t forget to select Submit! You are not registered for the course until it says “Registered.”

I thought I registered for classes, but I don't see my final schedule. What happened?

If it looks like you haven’t finished registering, you probably forgot to select Submit. Just go back to Registration Self-Service > Register for Classes > confirm you selected Submit to complete the process.

How do students know which classes to register for?

To prepare for priority registration, students should meet with their academic advisor to discuss their course plan and ensure progress toward degree completion.

In the future, additional tools in Experience will help students track their degree progress independently. However, advising will remain an important part of the registration process.

How do students access their degree plan during registration to ensure the courses they register for count toward degree completion?

Initially, students will not be able to view their degree progress Experience. We recognize this may make registration more challenging, which is why meeting with an academic advisor is especially important during this transition.

Before the fall semester begins, additional functionality will become available in Experience that allows students to track their degree progress. From there, students will be able to adjust their course schedule (without instructor approval) for the fall semester through Friday, August 28.

How do I save my Favorites ahead of time?

In Experience, instead of saving favorites, you will use Plan Ahead. This tool, found by selecting the Registration Self-Service card, lets you create up to 3 course plans in advance, so you can register faster once your time ticket begins. 

Is there a place where students can save courses before registration? 

Yes. The Plan Ahead feature allows students to save courses before their time ticket opens. When registration begins, students can quickly add saved courses from the Plans tab. Students can create up to three plans. 

To access Plan Ahead: 

1. Go to the Registration Self-Service card 
2. Select Plan Ahead 
3. Browse and save courses 

Note: Prerequisite and error checking occur only when students attempt to register. Students should be sure to meet with their advisor to confirm they are eligible for the courses in their plan. 

Where can I look up a prior course number to find the equivalent course number in Banner? 

Use the Banner Course Crosswalk to map legacy course identifiers (prefix and number) to the new Banner course identifiers (4-letter prefix and 4-digit number).  

How does waitlisting work? 

When a course is full, students may join a waitlist. If a seat becomes available: 

• Students are notified by email 
• They have a set amount of time to register 
• If no action is taken, the seat goes to the next student 

Please note that students are not automatically enrolled. 

Are waitlisted students automatically registered? 

No. Students must register withina set amount of time of being notified (via email).

How will students be notified about a waitlist opening? 

Students will receive an email notification and have a set amount of time to register before being removed from the waitlist. 

What happens if a class that I want to take is full?

If a class you want to take is full, first check whether a waitlist is available. If you are unable to join the waitlist, consult with your academic advisor to determine the best alternative options.

How likely is it that I will get into a course that I am on the waitlist for?

This depends on several factors. Because the course is full, a seat will only become available if another student drops the course.

Your position on the waitlist matters; the further back you are, the less likely you are to receive a seat. If you need help identifying backup options, connect with your academic advisor.

What happens if a student misses their waitlist window? 

The student will be removed from the waitlist, and the seat will be offered to the next student. 

Is waitlisting for above-and-beyond capacity?

No. Waitlisting manages access to a course after it reaches capacity. It is not used to hold seats that can be opened later. If departments would like to reserve seats for specific student populations or phases of registration, they should use Reserved Seating. 

What is reserved seating?

Reserved seating allows departments to hold seats in a course section for specific student populations (e.g., major, level, program, or class standing) during registration. Common criteria for reserved seating include: 

• Level - Level for the rule
• Degree - Degree for the rule
• Program - Program for the rule
• Field of Study Type - Field of study type for the rule
• Field of Study Code - Major for the rule 
• Department - Department for the rule
• (Rare use) Curricula - Curriculum in use for the rule (Valid values are: Primary, Secondary, Any) 
• Class – Class Standing (Freshman, Sophomore, Junior, Senior) for the rule
• Student Attribute - Student attribute for the rule (formerly status codes in SAP)
• Admit Term - Term the student was admitted

Reserved seats are maintained throughout registration as students add and drop courses, helping ensure access for targeted groups. 

What is the difference between reserved seating and waitlisting?

Reserved seating restricts access to seats based on student groups before the course fills up, while waitlisting manages access to the course after it is already full. 

How can we prevent early orientations from filling all available seats in high-demand courses?

Departments should work with the Registrar’s Office to develop a reserved seat plan. Reserved seating allows departments to hold a portion of seats for specific student groups or later registration periods, helping ensure availability across multiple orientation sessions. 

What is the process for course overrides? 

If a student needs an override for a course, they will need to work with the instructor and dean’s office for the course.   

Can advisors override registration restrictions to complete a student’s schedule?  

No, overrides will be managed by the Dean's Offices and Departments.  

Can departments still register students for instructor-approval courses? 

Yes. Dean’s Offices and Chairs will have the ability to enter overrides for instructor approval and overloads based on the protocols established by the specific School or College. After that, students must register themselves. 

How do we manage changes to maximum enrollment for high-demand courses?

If demand exceeds section capacity, Dean’s Offices may issue capacity overrides for individual students when appropriate. Departments may also contact the Registrar’s Office to discuss potential adjustments to section limits.

How do departments reserve spaces for specific student populations, and how can the numbers be adjusted?

Departments can use Reserved Seating to allocate seats within a section to specific student groups (e.g., major, level, program, or class standing). Reserved seat counts are maintained throughout registration as students add and drop courses. Adjustments to reserved seating or section limits should be coordinated with the Registrar’s Office. 

What are status codes called in Banner?

In the Banner student information system, status codes are called Student Attributes. Rreporting tools or dashboards can be developed to provide easy access to this information for advising and administrative use. 

Can enrollment in a class be restricted to certain majors or graduating seniors?

Yes. Banner supports registration restrictions based on criteria such as major, level, or other defined student attributes. 

What happens in Banner if a course is restricted to a specific program or student group (like Honors or Luckyday)?

Registration restrictions are managed through student and course attributes. Students must have the appropriate attribute (e.g., Honors, program, or cohort designation) to register for restricted sections. 

Will conditional course bookings (for example, pending transfer credit) still be possible? 

Yes, although the process will look different in Banner. Conditional booking was a registration feature in myOleMiss. We no longer need this registration feature because Banner provides us with a similar job that the registrar’s office will run. So, students who are in courses for which they do not meet the prerequisites will still be dropped prior to the start of the course.

Can advisors register students for classes?  

No. Students register themselves through Experience. 

Can students still add or drop classes after registration? 

Yes. Students may add/drop classes during the published registration period. Changes are updated immediately (including their schedule and billing). 

How do students change or drop a class? 

Additional changes to their schedule can occur during the published registration and drop/add periods. Students will use the Registration Self-Service card → Select Register for Classes → select their term → choose the appropriate action and submit.  

How do students confirm their enrollment? 

The Registration Summary outlines the courses they are registered for and any courses where they are on a Waitlist. Their final schedule will also be viewable in the Classes card on the Experience homepage. 

What is conditional add/drop?  

Conditional add/drop allows students to swap courses without losing their current seat unless the new course is successfully added. 

How were new course numbers assigned?

In most cases, a zero was added to the end of existing course numbers. Departments then reviewed and either approved the numbering as-is or adjusted it (for example, the Law School reevaluated its full numbering structure). Final decisions were made at the school or department level. 

Could other common courses (e.g., internships, on-location classes) get reserved numbers?

Yes. The X000–X999 range has been reserved for potential future use if more standardized designations are needed. 

Will the procedure for adding a new class/section or making changes remain the same?

For now, the process will remain the same. In the future, these requests will transition to CourseLeaf once that system is fully implemented.  

Will the Transfer Equivalency Database reflect the new four-letter/four-digit Banner course numbers?

For the time being, the Transfer Equivalency Database will continue to pull data out of SAP and will only reflect the three-digit SAP courses.  

What is Insights?

Insights will serve as the university’s official data warehouse and reporting and analytics tool. It brings together data from multiple campus systems (including Workday, Banner, and other tools) into one centralized location.

This “data lake” will enable faster insights, more informed decision-making, and improved access to reporting across departments. Right now, access to Insights is limited.

What type of data will I have access to in Insights?

Right now, access to Insights is limited. Once Insights become more broadly available, your access to data in Insights will depend on your role. If information you previously accessed in SAP appears to be missing in Experience or Workday, it is likely that those data fields are now available through Insights.

Where and how do I access the data I need in the interim until Insights is available to me?

If you need access to a specific data set, please reach out to encompass@olemiss.edu. We will help direct your request.