Banner Frequently Asked Questions
Explore Banner FAQs to find answers to your questions.
Banner FAQs
Q: Why is Ole Miss moving from myOleMiss to Banner?
A: Banner is a modern student information system built specifically for higher education. It brings registration, grades, financial aid, academic records, and advising tools together in one integrated platform. The goal is to provide a simpler, more intuitive experience for students, faculty, and staff.
Q: Will myOleMiss and Banner systems be used at the same time?
A: Yes. During the transition to Banner, there will be a period where both systems are used. Experience, the new academic portal powered by Banner, will launch on March 16 to provide the campus community time to become familiar with the portal ahead of Priority Registration for Fall 2026, which begins April 13.
myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes.
Beginning with the Fall 2026 semester, Experience will become the primary academic portal.
Q: Will Banner replace myOleMiss/SAP completely?
A: For academic purposes, yes. Banner will become the system of record for all student-related data and processes. SAP will be fully phased out for student functions by Fall 2026.
Workday has replaced all HR and Payroll-related functionality of myOleMiss/SAP. SAP will continue to be used for Finance-related tasks until Workday Finance goes live on July 1, 2027.
Q: What systems are included in the Banner ecosystem?
A: Banner integrates with several tools that support the student lifecycle, including Slate (Admissions), Experience (Student Portal), Degree Works (Academic Progress), CRM Advise (Advising), and Insights (Reporting). Together, these tools create a more connected academic environment.
Q: What browsers are supported?
A: Banner (including Experience) supports updated versions of Chrome, Firefox, and Safari. Google Chrome is recommended for the best experience.
Q: Are Banner resources available now?
A: Yes, first, you can review all resources and communication on the Stay Engaged page. You can also set up an Ellucian Customer Center account to explore resources about Banner.
Q: Will student records be migrated to Banner?
A: Yes, important student biographical, academic history, program declarations, and registration data are migrated directly into Banner. That said, there may be some data in myOleMiss/SAP that is not migrated.
Q: What is Experience?
A: Experience is Ole Miss’s new mobile-friendly portal for accessing student tools and academic information. It serves as the central hub for registration, grades, financial aid, advising, and personal information.
Q: What is the difference between Banner and Experience?
A: Banner is the university’s new student information system (SIS) that manages student data and academic processes such as registration, grades, academic records, and course scheduling.
Experience is the user-friendly portal that provides access to Banner and other academic tools. Instead of logging directly into Banner, students, faculty, and staff will use Experience to access registration, view grades, manage student information, and navigate other academic resources.
Q: Will myOleMiss and Experience be used at the same time?
A: Yes. During the transition to the new Banner student information system, there will be a period where both myOleMiss and Experience are used. Experience, the new academic portal powered by Banner, will launch on March 16 to give the campus community time to become familiar with it ahead of Priority Registration for Fall 2026, which begins on April 13.
myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes. Beginning with the Fall 2026 semester, Experience will become the primary academic portal.
Q: How do I log in?
A: Go to experience.olemiss.edu and use your existing Ole Miss WebID and password. Multifactor authentication (MFA) will continue to be required.
Q: Is Experience mobile-friendly?
A: Yes. Experience is fully mobile-friendly and works on smartphones and tablets. A companion app is also in development.
Q: Will different user types have different permissions in Experience?
A: Yes. Access in Experience is determined by security roles. For example, advisors see advising tools while students see student tools. This ensures that individuals see only the tools they need.
Q: What’s the difference between the General and Faculty Self-Service cards?
A: All three of these cards in Experience are designed to let faculty and staff manage different aspects of their personal and academic information. Only faculty will have access to the faculty card.
- General Self-Service – Personal details (address, emergency contacts, preferred name)
- Faculty Self-Service – Academic dashboard (rosters, advising, faculty tools)
Q: For Students, what's the difference between the General, Student, and Registration Self-Service cards?
A: All three of these cards in Experience are designed to let student manage different aspects of their personal and academic information.
- General Self-Service – Personal details (address, emergency contacts, preferred name)
- Student Self-Service – Academic dashboard (grades, profile, financial aid, degree tools)
- Registration Self-Service – Browse and register for classes
Students can also access registration from the Student Self-Service card, but the Registration Self-Service card is the fastest path.
Q: Can I request access to additional cards?
A: Most cards are assigned automatically based on role. If you believe you need additional access, a form is being developed to allow users to make a request. When it becomes available, you will see it as a new Experience card.
Q: How do I update my preferred name?
A: During the transition to Experience, you may need to update your preferred name in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026.
To update your preferred name in Experience:
- Select the General Self-Service card
- Choose Personal Information
- Click Edit in the top right of the Personal Details section
- Enter your preferred name in the Preferred Name field and save your changes
*Note: Preferred names may be used as long as they do not constitute misrepresentation or fraud. The University also reserves the right to remove any preferred name that contains inappropriate or offensive language. If a preferred name is removed, the employee’s legal name will be used by default.
Q: How do I manage my emergency contacts?
A: During the transition to Experience, you may need to update your emergency contacts in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026.
To manage emergency contacts in Experience:
- Select the General Self-Service card
- Choose Personal Information
- Click Edit in the top right of the Emergency Contact section
- From there, either add one person at a time by following the prompts or edit/delete an existing contact
Q: What type of emergency contact information should I put in my account?
A: We recommend adding 1-2 guardians as emergency contacts in Experience and occasionally checking to ensure they are up to date. Please include their email, phone number, address, and relation to you.
Q: Do addresses sync between Banner/Experience and Workday?
A: No. Address information is not automatically synced between Banner (student system) and Workday (employee system). Student workers may need to update both systems separately.
Q: How do students allow guardians to view information?
A: Students manage this through Proxy Management in Student Self-Service card (within Experience).
- Go to Student Self-Service → My Profile → Proxy Management
- Select Add New to add a new proxy (guardian)
- Provide a passphrase (for the guardian)
This passphrase will be emailed to your guardian.
Students may add multiple proxies.
There is also a card titled Access for Guardians/Relatives that you can use to manage this process.
Q: Where do I view my grades?
A: Grades will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their grades in myOleMiss (for Spring 2026 and Summer 2026 terms).
Once we officially transition to Experience in the Fall semester, you can view grades by using the Student Self-Service card within Experience. Next, select View Grades. Be sure to select the right term!
Q: Where can I view my current GPA?
A: Your current GPA will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their GPA in myOleMiss (for Spring 2026 and Summer 2026 terms).
Once we officially transition to Experience in the Fall semester, you can view your current GPA using Student Self-Service card within Experience. Next, select Student Profile to view your academic standing, overall hours, and overall GPA.
Q: Will all advisors have access to all student records in Experience?
A: Yes. Advisors can view all students. Students officially assigned to them will appear under “My Advisees.”
Need Additional Support?
If these FAQs don’t fully meet your needs, help is available. Please contact the IT Helpdesk for support. You can also reach out to Encompass with general questions.