Using Experience
Step-by-step help, FAQs, and quick resources to help you navigate Experience, the new academic portal powered by Banner.
Getting Started with Experience
Starting March 16, 2026, Ole Miss is transitioning to Experience as the new Banner portal for students, faculty, and staff. Experience will fully become the primary academic portal in the Fall 2026 semester.
During the transition, students will use Experience to register for Fall 2026 classes. Academic tasks for Spring 2026 and Summer 2026 (such as checking grades or registering for summer classes) will still take place in myOleMiss.
Start Here:
These materials are updated regularly. If you print a job aid, be sure to check back periodically to ensure you’re using the latest version.
For support with Experience or registration, contact the IT Helpdesk.
Email: helpdesk@olemiss.edu
Phone: 662-915-5222
Office Location:
100 Weir Hall
Office Hours:
7:30 a.m. – 5:00 p.m., Monday – Friday
Frequently Asked Questions
Find answers to some frequently asked questions about the Banner Student Information System (SIS), including the new academic portal, Experience.
Why is Ole Miss moving from myOleMiss to Banner?
Banner is a modern student information system built specifically for higher education. It brings registration, grades, financial aid, academic records, and advising tools together in one integrated platform. The goal is to provide a simpler, more intuitive experience for students, faculty, and staff. Students will access Banner through the academic portal, Experience.
Will myOleMiss and Banner systems be used at the same time?
Yes. During the transition to Banner, there will be a period where both systems are used. Experience, the new academic portal powered by Banner, will launch on March 16 to provide the campus community time to become familiar with the portal ahead of Priority Registration for Fall 2026, which begins April 13.
myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes.
Beginning with the Fall 2026 semester, Experience will become the primary academic portal.
Will Banner replace myOleMiss/SAP completely?
For academic purposes, yes. Banner will become the system of record for all student-related data and processes. SAP will be fully phased out for student functions by Fall 2026.
Workday has replaced all HR and Payroll-related functionality of myOleMiss/SAP. SAP will continue to be used for Finance-related tasks until Workday Finance goes live on July 1, 2027.
What browsers are supported?
Banner (including Experience) supports updated versions of Chrome, Firefox, and Safari. Google Chrome is recommended for the best experience.
Will my current student information transfer to Banner?
Yes. Your personal information, academic history, completed courses, grades, and program information will all move into Banner. You do not need to re-enter anything.
What is Experience?
Experience is Ole Miss’s new mobile-friendly portal for accessing student tools and academic information. It serves as the central hub for registration, grades, financial aid, advising, and personal information.
What is the difference between Banner and Experience?
Banner is the university’s new student information system (SIS) that manages student data and academic processes such as registration, grades, academic records, and course scheduling.
Experience is the user-friendly portal that provides access to Banner and other academic tools. Instead of logging directly into Banner, students, faculty, and staff will use Experience to access registration, view grades, manage student information, and navigate other academic resources.
Will myOleMiss and Experience be used at the same time?
Yes. During the transition to the new Banner student information system, there will be a period where both myOleMiss and Experience are used. Experience, the new academic portal powered by Banner, will launch on March 16 to give the campus community time to become familiar with it ahead of Priority Registration for Fall 2026, which begins on April 13.
myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes. Beginning with the Fall 2026 semester, Experience will become the primary academic portal.
How do I log in?
Go to experience.olemiss.edu and use your existing Ole Miss WebID and password. Multifactor authentication (MFA) will remain required.
Is Experience mobile-friendly?
Yes. Experience is fully mobile-friendly and works on smartphones and tablets. A companion app is also in development.
Will different user types have different permissions in Experience?
Yes. Access in Experience is determined by security roles. For example, advisors see advising tools while students see student tools. This ensures that individuals see only the tools they need.
What's the difference between the General, Student, and Registration Self-Service cards?
All three of these cards in Experience are designed to let student manage different aspects of their personal and academic information.
- General Self-Service – Personal details (address, emergency contacts, preferred name)
- Student Self-Service – Academic dashboard (grades, profile, financial aid, degree tools)
- Registration Self-Service – Browse and register for classes
Students can also access registration from the Student Self-Service card, but the Registration Self-Service card is the fastest path.
How do I update my preferred name?
During the transition to Experience, you may need to update your preferred name in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026.
To update your preferred name in Experience:
- Select the General Self-Service card
- Choose Personal Information
- Click Edit in the top right of the Personal Details section
- Enter your preferred name in the Preferred Name field and save your changes
*Note: Preferred names may be used as long as they do not constitute misrepresentation or fraud. The University also reserves the right to remove any preferred name that contains inappropriate or offensive language. If a preferred name is removed, the employee’s legal name will be used by default.
How do I manage my emergency contacts?
During the transition to Experience, you may need to update your emergency contacts in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026.
To manage emergency contacts in Experience:
- Select the General Self-Service card
- Choose Personal Information
- Click Edit in the top right of the Emergency Contact section
- From there, either add one person at a time by following the prompts or edit/delete an existing contact
Emergency contact information should include a name, your relationship, a phone number, an email address, and an address.
What type of emergency contact information should I put in my account?
We recommend adding 1-2 guardians as emergency contacts in Experience and occasionally checking to ensure they are up to date. Please include their email, phone number, address, and relation to you.
Do addresses sync between Banner/Experience and Workday?
No. Address information is not automatically synced between Banner (student system) and Workday (employee system). Student workers may need to update both systems separately.
How do students allow guardians to view information?
Students manage this through Proxy Management in the Student Self-Service card (within Experience).
- Go to Student Self-Service → My Profile → Proxy Management
- Select Add New to add a new proxy (guardian)
- Provide a passphrase (for the guardian)
This passphrase will be emailed to your guardian.
Students may add multiple proxies.
There is also a card titled Access for Guardians/Relatives that you can use to manage this process.
Where do I view my grades?
Grades will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their grades in myOleMiss (for Spring 2026 and Summer 2026 terms).
Once we officially transition to Experience in the Fall semester, you can view grades by using the Student Self-Service card within Experience. Next, select View Grades. Be sure to select the right term!
Where can I view my current GPA?
Your current GPA will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their GPA in myOleMiss (for Spring 2026 and Summer 2026 terms).
Once we officially transition to Experience in the Fall semester, you can view your current GPA using Student Self-Service card within Experience. Next, select Student Profile to view your academic standing, overall hours, and overall GPA.
Where do I register for Fall 2026 and Winter 2027 classes?
Students will register using Experience through the Registration Self-Service card.
How do I register for classes?
The easiest path is to use the Registration Self-Service card within Experience. Select Register for Classes and choose your term.
You can also register through the Student Self-Service card by selecting Registration under Student Records.
Why can’t I find summer 2026 classes in Experience?
Summer 2026 information (including intersessions) will still be found in myOleMiss. Fall 2026 will be the first term fully registered in Experience.
How do I register for online courses?
Online classes for Fall 2026 and beyond are registered the same way as traditional courses through the Registration Self-Service card.
How do I search for classes in Experience?
Choose Browse Classes within the Registration Self-Service card. After choosing a term, you can filter by:
- Subject
- Course number
- Instructor
- Meeting days/times
- Instructional method (online, hybrid, in person)
Where can I see the class location?
Select the course title to view course details, including location.
How do I find my registration window?
Registration windows are now called Time Tickets. You can find your Time Ticket by going to the Student Self-Service card in Experience, selecting Student Profile, and then Registration Notices in the top right of your screen.
Your Time Ticket can also be viewed in the Registration Self-Service card by selecting Prepare for Registration.
What is a time ticket?
A time ticket is your assigned registration start time. Once your time ticket opens, you may register at any time until the add/drop deadline, provided you have no holds.
Find it via the...
- Student Self-Service card → Select Student Profile → Registration Notices
- OR the Registration Self-Service card à Select Prepare for Registration
When do time tickets start?
Time tickets can begin at 8:00 a.m., 10:00 a.m., 12:00 p.m., or 2:00 p.m. Be sure to find your time in Experience.
What is a Registration PIN?
Registration PINs are six-digit codes provided by advisors or departments that students must enter to register. Each PIN is unique to the student and replaces advising holds used in myOleMiss.
Will Registration PINs change each semester?
Yes. Students will receive a new PIN each semester. Each PIN will begin with a code that identifies the academic term it belongs to.
Where do I get my Registration PIN?
After meeting with your advisor, you will receive your unique six-digit Registration PIN, typically via email. Some departments may also distribute PINs directly.
- Law students: Must complete a Blackboard survey to receive a PIN
- Graduate students: Only required to meet with an advisor before their first semester; PINs will be shared as they become available
What should I do if I cannot find my Registration PIN or if it is not working?
Contact the IT Helpdesk for assistance.
Are separate PINs assigned for intersessions?
Yes. Intersessions will receive their own unique PINs. There are no separate PINs for different parts of a term within a semester.
Where do I see registration holds?
Go to the Registration Self-Service card → Select Prepare for Registration → select your term.
You can also view holds in:
Student Self-Service → Student Profile → holds and other registration-related information will appear in a red box labeled Registration Notices.
What happens if I have a hold on my account?
Holds may prevent registration. Common holds include advising, accounts receivable (Bursar), and immunization holds. You must contact the office that placed the hold before you can register.
What should I do if I have trouble registering?
First, check for holds by going to the Registration Self-Service card and selecting Prepare for Registration. Next, make sure you have your Registration PIN, provided by your academic advisor or department. If you are still having trouble, contact the IT Helpdesk.
Is there a place where I can save courses before registration?
Yes. The Plan Ahead feature allows you to save courses before your time ticket opens. When registration begins, you can quickly add saved courses from the Plans tab. You can create up to three plans.
To access Plan Ahead:
- Go to the Registration Self-Service card
- Select Plan Ahead
- Browse and save courses
Note: Prerequisite and error checking occur only when you attempt to register. Be sure to meet with your advisor to confirm you are eligible for the courses in your plan.
Where can I look up a prior course number to find the equivalent course number in Banner?
Use the Banner Course Crosswalk to map legacy course identifiers (prefix and number) to the new Banner course identifiers (4-letter prefix and 4-digit number).
How does waitlisting work?
When a course is full, students may join a waitlist. If a seat becomes available:
- Students are notified by email
- They have a set amount of time to register
- If no action is taken, the seat goes to the next student
Please note that students are not automatically enrolled.
Are waitlisted students automatically registered?
No. Students must register within a set amount of time of being notified (via email).
How will I be notified about a waitlist opening?
You will receive an email notification. Be sure to monitor your university email. You will have a set amount of time to register before being removed from the waitlist.
What happens if I miss my waitlist window?
You will be removed from the waitlist, and the seat will be offered to the next student.
Can my advisor register me for my classes?
No. Students register themselves through Experience.
Can I still add or drop classes after registration?
Yes. Students may add/drop classes during the published registration period. Changes are updated immediately (including your schedule and billing).
How do I change or drop a class?
Additional changes to your schedule can occur during the published registration and drop/add periods. Use the Registration Self-Service card → Select Register for Classes → select your term → choose the appropriate action and submit.
How do I confirm I’m enrolled?
The Registration Summary outlines the courses you are registered for and any courses where you are on a Waitlist. Your final schedule will also be viewable in the Classes card on the Experience homepage.
What is conditional add/drop?
Conditional add/drop allows you to swap courses without losing your current seat unless the new course is successfully added.
Need Additional Support?
If these FAQs don’t fully meet your needs, help is available. Please contact the IT Helpdesk for support. You can also reach out to Encompass with general questions.