Using Experience

Why is Ole Miss moving from myOleMiss to Banner?

Banner is a modern student information system built specifically for higher education. It brings registration, grades, financial aid, academic records, and advising tools together in one integrated platform. The goal is to provide a simpler, more intuitive experience for students, faculty, and staff. Students will access Banner through the academic portal, Experience. 

Will myOleMiss and Banner systems be used at the same time?

Yes. During the transition to Banner, there will be a period where both systems are used. Experience, the new academic portal powered by Banner, will launch on March 16 to provide the campus community time to become familiar with the portal ahead of Priority Registration for Fall 2026, which begins April 13.

myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes.

Beginning with the Fall 2026 semester, Experience will become the primary academic portal.

Will Banner replace myOleMiss/SAP completely?

For academic purposes, yes. Banner will become the system of record for all student-related data and processes. SAP will be fully phased out for student functions by Fall 2026.

Workday has replaced all HR and Payroll-related functionality of myOleMiss/SAP. SAP will continue to be used for Finance-related tasks until Workday Finance goes live on July 1, 2027.

What browsers are supported?

Banner (including Experience) supports updated versions of Chrome, Firefox, and Safari. Google Chrome is recommended for the best experience.

Will my current student information transfer to Banner? 

Yes. Your personal information, academic history, completed courses, grades, and program information will all move into Banner. You do not need to re-enter anything.

What is Experience?  

Experience is Ole Miss’s new mobile-friendly portal for accessing student tools and academic information. It serves as the central hub for registration, grades, financial aid, advising, and personal information.

What is the difference between Banner and Experience?  

Banner is the university’s new student information system (SIS) that manages student data and academic processes such as registration, grades, academic records, and course scheduling. 

Experience is the user-friendly portal that provides access to Banner and other academic tools. Instead of logging directly into Banner, students, faculty, and staff will use Experience to access registration, view grades, manage student information, and navigate other academic resources.

Will myOleMiss and Experience be used at the same time? 

Yes. During the transition to the new Banner student information system, there will be a period where both myOleMiss and Experience are used. Experience, the new academic portal powered by Banner, will launch on March 16 to give the campus community time to become familiar with it ahead of Priority Registration for Fall 2026, which begins on April 13. 

myOleMiss will continue to be used for Spring and Summer 2026 academic tasks, such as checking grades or registering for summer classes. Beginning with the Fall 2026 semester, Experience will become the primary academic portal.

How do I log in? 

Go to experience.olemiss.edu and use your existing Ole Miss WebID and password. Multifactor authentication (MFA) will remain required.

How do I reset my password for Experience?

Your login credentials for Experience are your current Ole Miss WebID and password. If you need to change your password, go to id.olemiss.edu and follow the instructions.

Is Experience mobile-friendly? 

Yes. Experience is fully mobile-friendly and works on smartphones and tablets. A companion app is also in development.

Will different user types have different permissions in Experience? 

Yes. Access in Experience is determined by security roles. For example, advisors see advising tools while students see student tools. This ensures that individuals see only the tools they need.

What's the difference between the General, Student, and Registration Self-Service cards?

All three of these cards in Experience are designed to let student manage different aspects of their personal and academic information.  

• General Self-Service – Personal details (address, emergency contacts, preferred name) 
• Student Self-Service – Academic dashboard (grades, profile, financial aid, degree tools) 
• Registration Self-Service – Browse and register for classes 

Students can also access registration from the Student Self-Service card, but the Registration Self-Service card is the fastest path. 

How do I update my preferred name?  

During the transition to Experience, you may need to update your preferred name in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026.  

To update your preferred name in Experience: 

1. Select the General Self-Service card 
2. Choose Personal Information
3. Click Edit in the top right of the Personal Details section
4. Enter your preferred name in the Preferred Name field and save your changes

*Note: Preferred names may be used as long as they do not constitute misrepresentation or fraud. The University also reserves the right to remove any preferred name that contains inappropriate or offensive language. If a preferred name is removed, the employee’s legal name will be used by default. 

How do I manage my emergency contacts? 

During the transition to Experience, you may need to update your emergency contacts in both Experience and myOleMiss. Experience will become the primary academic portal beginning in Fall 2026. 

To manage emergency contacts in Experience:

• Select the General Self-Service card 
• Choose Personal Information
• Click Edit in the top right of the Emergency Contact section
• From there, either add one person at a time by following the prompts or edit/delete an existing contact

Emergency contact information should include a name, your relationship, a phone number, an email address, and an address.  

What type of emergency contact information should I put in my account?  

We recommend adding 1-2 guardians as emergency contacts in Experience and occasionally checking to ensure they are up to date. Please include their email, phone number, address, and relation to you. 

Do addresses sync between Banner/Experience and Workday?  

No. Address information is not automatically synced between Banner (student system) and Workday (employee system). Student workers may need to update both systems separately.

How do students allow guardians to view information? 

Students manage this through Proxy Management in the Student Self-Service card (within Experience).  

• Go to Student Self-Service → My Profile → Proxy Management 
• Select Add New to add a new proxy (guardian) 
• Provide a passphrase (for the guardian) 
  This passphrase will be emailed to your guardian.  

Students may add multiple proxies. 

There is also a card titled Access for Guardians/Relatives that you can use to manage this process. 

Why is my Major inaccurate in Experience, and what should I do?

Because we are transitioning from myOleMiss to Experience, there is a delay in major changes appearing in Experience. We are aware of this issue and have a team working on resolving it as quickly as possible. For now, there is nothing for you to do.

Where do I view my grades? 

Grades will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their grades in myOleMiss (for Spring 2026 and Summer 2026 terms).  

Once we officially transition to Experience in the Fall semester, you can view grades by using the Student Self-Service card within Experience. Next, select View Grades. Be sure to select the right term!  

Where can I view my current GPA? 

Your current GPA will not be available in Experience until the Fall 2026 term. Until then, students should continue to check their GPA in myOleMiss (for Spring 2026 and Summer 2026 terms).  

Once we officially transition to Experience in the Fall semester, you can view your current GPA using Student Self-Service card within Experience. Next, select Student Profile to view your academic standing, overall hours, and overall GPA. 

Where do I register for Fall 2026 and Winter 2027 classes?  

Students will register using Experience through the Registration Self-Service card. 

What are the key dates for fall 2026 registration?

Priority Registration begins on Monday, April 13. Key dates include:

• Sunday, August 23: Last day to officially cancel registration and avoid responsibility for tuition and fees 
• Monday, August 24: Classes begin 
• Friday, August 28: Last day to add courses (without instructor approval), space permitting 
• Friday, September 4: Last day to register or add courses (after August 28, instructor approval is required)

How do I register for classes? 

The easiest path is to use the Registration Self-Service card within Experience. Select Register for Classes and choose your term. 

You can also register through the Student Self-Service card by selecting Registration under Student Records. 

Why can’t I find summer 2026 classes in Experience?  

Summer 2026 information (including intersessions) will still be found in myOleMiss. Fall 2026 will be the first term fully registered in Experience. 

How do I register for online courses? 

Online classes for Fall 2026 and beyond are registered the same way as traditional courses through the Registration Self-Service card.

How do I search for classes in Experience? 

Choose Browse Classes within the Registration Self-Service card. After choosing a term, you can filter by:

• Subject 
• Course number 
• Instructor 
• Meeting days/times 
• Instructional method (online, hybrid, in person)  

Where can I see the class location? 

Select the course title to view course details, including location. 

How do I find information like corequisites for a specific course?

While you are browsing classes, additional details and requirements can be found by selecting the Class Title from the search results.

How do I find my registration window? 

Registration windows are now called Time Tickets. You can find your Time Ticket by going to the Student Self-Service card in Experience, selecting Student Profile, and then Registration Notices in the top right of your screen. 

Your Time Ticket can also be viewed in the Registration Self-Service card by selecting Prepare for Registration.  

What is a time ticket? 

A time ticket is your assigned registration start time. Once your time ticket opens, you may register at any time until the add/drop deadline, provided you have no holds. 

Find it via the... 

• Student Self-Service card → Select Student Profile → Registration Notices  
• OR the Registration Self-Service card à Select Prepare for Registration 

When do time tickets open on each day?

During the week of April 13, time tickets open at 8:00 a.m. and 12:00 p.m. On Wednesday, an additional time ticket slot will open at 10:00 a.m. Be sure to check your assigned time ticket in Experience.

How are priority registration time tickets assigned?

Registration order is based on total earned and attempted hours, including transfer credit.

• Monday, April 13: Students with priority registration statuses (e.g., VA, Students with Disabilities)  
• Tuesday, April 14: Students with priority registration statuses, Graduate Students, Pharmacy Students (3rd and 4th year)  
• Wednesday, April 15: Pharmacy, Provost Scholars, Unclassified students, Seniors*  
• Thursday, April 16: Juniors*, Sophomores*  
• Friday, April 17: Freshmen*

*Note: Once your group is assigned, your registration time within that day is based on your total number of hours, including transfer, resident earned, and current semester attempted hours.

What is a Registration PIN? 

Registration PINs are six-digit codes provided by advisors or departments that students must enter to register. Each PIN is unique to the student and replaces advising holds used in myOleMiss. 

Will Registration PINs change each semester? 

Yes. Students will receive a new PIN each semester. Each PIN will begin with a code that identifies the academic term it belongs to. 

For this registration cycle, starting on April 13, students will receive PINs for both fall and winter terms.

Where do I get my Registration PIN? 

After meeting with your advisor, you will receive your unique six-digit Registration PIN, typically via email. Some departments may also distribute PINs directly. 

• Law students: Must complete a Blackboard survey to receive a PIN 
• Graduate students: Only required to meet with an advisor before their first semester; PINs will be shared as they become available 

Are separate PINs assigned for Intersessions? 

Yes. Intersessions will receive their own unique PINs. There are no separate PINs for different parts of a term within a semester. 

For this registration cycle, starting on April 13, students will receive PINs for both fall and winter terms.

Where can I find the registration agreement?

To register for classes, you must acknowledge the Registration and Financial Agreement. It will appear in Experience as a notification.

Where do I see registration holds? 

Go to the Registration Self-Service card → Select Prepare for Registration → select your term. 

You can also view holds in: 
Student Self-Service → Student Profile → holds and other registration-related information will appear in a red box labeled Registration Notices.  

There is a hold on my account. How do I resolve the hold?

You must contact the office that placed the hold on your account before you will be able to register. Holds can only be cleared by the office that issued them. Below are some common holds and the offices that own them: 

• Accounts Receivable Hold: Office of the Bursar 
• Admissions Hold: Office of Enrollment Management 
• Bursar Hold: Office of the Bursar 
• Graduate School Dean Hold: Graduate School 
• International Student Hold: Office of Global Engagement 
• Intensive English Hold: Office of Global Engagement 
• Orientation: Office of Enrollment Management 
• Registrar Hold: Office of the Registrar 
• Student Conduct Hold: Office of Conflict Resolution and Student Conduct 

I took care of my Accounts Receivable hold, so why is it still there?

Once you pay your outstanding balance in myOleMiss, the Accounts Receivable hold in Experience will be removed automatically, typically within 15 minutes.

After the hold is cleared, and if no other holds remain on your account, you will be able to register once your time ticket opens.

I am getting an error in Experience as I am trying to register. What should I do?

Go to this webpage that outlines common registration errors. If you do not see the information you need, contact the IT Helpdesk.

What should I do if I am getting a prerequisite error?

If you are getting a prerequisite error and you need an override for a course, you must contact the Dean’s Office that owns the course you would like to take. If you think the prerequisite error is a mistake, contact the IT Helpdesk.

Example: If you are taking a summer course that will make you eligible for a course in the fall, you will need to contact the Dean’s Office that owns the fall course for an override. 

What should I do if I have trouble registering? 

First, check for holds by going to the Registration Self-Service card and selecting Prepare for Registration. Next, make sure you have your Registration PIN, provided by your academic advisor or department. If you are still having trouble, contact the IT Helpdesk. 

Why do my classes show as pending?

To finish registering for classes, don’t forget to select Submit! You are not registered for the course until it says “Registered.”

I thought I registered for classes, but I don't see my final schedule. What happened?

If it looks like you haven’t finished registering, you probably forgot to select Submit. Just go back to Registration Self-Service > Register for Classes > confirm you selected Submit to complete the process.

How do I know which classes to register for?

To prepare for priority registration, students should meet with their academic advisor to discuss their course plan and ensure progress toward degree completion.

In the future, additional tools in Experience will help students track their degree progress independently. However, advising will remain an important part of the registration process.

How do students access their degree plan during registration to ensure the courses they register for count toward degree completion?

Initially, students will not be able to view their degree progress Experience. We recognize this may make registration more challenging, which is why meeting with an academic advisor is especially important during this transition.

Before the fall semester begins, additional functionality will become available in Experience that allows students to track their degree progress. From there, students will be able to adjust their course schedule (without instructor approval) for the fall semester through Friday, August 28.

How do I save my Favorites ahead of time?

In Experience, instead of saving favorites, you will use Plan Ahead. This tool, found by selecting the Registration Self-Service card, lets you create up to 3 course plans in advance, so you can register faster once your time ticket begins. 

Is there a place where I can save courses before registration? 

Yes. The Plan Ahead feature allows you to save courses before your time ticket opens. When registration begins, you can quickly add saved courses from the Plans tab. You can create up to three plans. 

To access Plan Ahead: 

1. Go to the Registration Self-Service card 
2. Select Plan Ahead 
3. Browse and save courses 

Note: Prerequisite and error checking occur only when you attempt to register. Be sure to meet with your advisor to confirm you are eligible for the courses in your plan. 

Where can I look up a prior course number to find the equivalent course number in Banner? 

Use the Banner Course Crosswalk to map legacy course identifiers (prefix and number) to the new Banner course identifiers (4-letter prefix and 4-digit number).  

How does waitlisting work? 

When a course is full, students may join a waitlist. If a seat becomes available: 

• Students are notified by email 
• They have a set amount of time to register 
• If no action is taken, the seat goes to the next student 

Please note that students are not automatically enrolled. 

Are waitlisted students automatically registered? 

No. Students must register within a set amount of time of being notified (via email).

How will I be notified about a waitlist opening? 

You will receive an email notification. Be sure to monitor your university email. You will have a set amount of time to register before being removed from the waitlist. 

What happens if a class that I want to take is full?

If a class you want to take is full, first check whether a waitlist is available. If you are unable to join the waitlist, consult with your academic advisor to determine the best alternative options.

How likely is it that I will get into a course that I am on the waitlist for?

This depends on several factors. Because the course is full, a seat will only become available if another student drops the course.

Your position on the waitlist matters; the further back you are, the less likely you are to receive a seat. If you need help identifying backup options, connect with your academic advisor.

What happens if I miss my waitlist window? 

You will be removed from the waitlist, and the seat will be offered to the next student. 

Can my advisor register me for my classes?  

No. Students register themselves through Experience. 

Can I still add or drop classes after registration? 

Yes. Students may add/drop classes during the published registration period. Changes are updated immediately (including your schedule and billing). 

How do I change or drop a class? 

Additional changes to your schedule can occur during the published registration and drop/add periods. Use the Registration Self-Service card → Select Register for Classes → select your term → choose the appropriate action and submit.  

How do I confirm I’m enrolled? 

The Registration Summary outlines the courses you are registered for and any courses where you are on a Waitlist. Your final schedule will also be viewable in the Classes card on the Experience homepage. 

What is conditional add/drop?  

Conditional add/drop allows you to swap courses without losing your current seat unless the new course is successfully added.