Frequently Asked Questions : Telecommunications


How do I activate my telephone line?

Email telcom@olemiss.edu; include name, student ID number, contact phone number, and room location. You may also call 662-915-5922. A phone will not be provided with an activated phone line.

How do I get my telephone number?

Dial 8888 from the phone and a recording will tell you the number from which you are calling.

How do I dial off campus?

Always dial 9 and then the number to make calls off campus. You do not need to dial the area code when calliing local (Oxford) numbers.

How do I call long distance?

Student

Email telcom@olemiss.edu to request a long distance access code; include name, student ID number, contact phone number, and room location. Your long distance calls will be billed to your Bursar account.

Employee

Visit olemiss.edu/depts/telecommunications Request Services to apply for a department or personal long distance code.

What kind of TV should I bring to campus?

The University does not recommend a specific size or brand of TV for the campus cable systems. However, there are certain specifications your TV should meet: tcoffice.olemiss.edu/cableTV/conn-progHDTV.htm

What do I do if I am not receiving cable channels?

First check the University TV specifications. If your television has the required QAM tuner, follow these instructions on how to program your TV, tcoffice.olemiss.edu/cableTV/conn-progHDTV.htm

What channels are offered in my residence hall?

The Entertainment Basic package is active in all residential housing. To view the full channel line-up, visit tcoffice.olemiss.edu/cableTV/channels2015-2016.htm

How do I sign up for extra cable TV channels?

Visit olemiss.edu/depts/telecommunications/television.html to sign up for the Entertainment Plus package.

Do I need to cancel my cable package at the end of each semester?

No, services are automatically turned off at the end of each semester.

If I withdraw from Ole Miss, do I need to cancel my cable?

Yes, if you signed up for the Entertainment Plus package. To cancel your service, visit olemiss.edu/depts/telecommunications. Cable TV service will be charged if the service is not canceled.

My phone line/internet is not working. What do I do? (Employee Only)

Submit a SAP notification for all phone line/internet installations or issues. If you do not have SAP access, visit olemiss.edu/depts/telecommunications

How do I request voicemail for my phone line? (Employee Only)

Visit olemiss.edu/depts/telecommunications and click on Request Services.

For information on voicemail features, visit

olemiss.edu/depts/telecommunications/vmSys.html

I forgot my voicemail password or my password won't work. What do I do? (Employee Only)

Call Telecommunications at ext. 5922 to reset your voicemail password.